Ricky Bernard

• System Analysis - I came to JEB in 2004 as the System Analysis.  The responsibilities of the System Analysis are to integrate the Xerox multifunction equipment into the customer’s present network. A fully integrated system will allow the customer to print, and fax from the desktop. Additionally from the multifunction system the customer can copy, fax, scan to email, scan to a PC, scan directory to a repository. The assignment required proficient knowledge of network operating systems and working closely with the sales representative and customers.

• Sales Manager - In 2005 I was offered the sales manager position. During this period I retained the responsibilities of the System Analysis while assuming the responsibilities of the sales department.

• Services Manager - In 2006 I was offered another assignment as the Service Manager. The Service Department needed restructuring as it was not providing the required support to the Sales Department. Not wanting to lose the focus on integrating the multifunction equipment the responsibilities for equipment integration and other software implementation was transferred to the Service Department and so the Department was renamed the, “Service and Support Department.”

• Academic Achievements - During my tenure as Sale Manager I participated in several product specific courses. They are;

  • Xerox Docushare Support.- In this program I was certified to sell, install and support Xerox document management solution, “Docushare.”

  • Xerox Managing for Success.  – This is a sale management process designed direct the sales force through a four point sales process that ensures the customer’s needs are properly qualified, proper expectations are set, the most suitable equipment identified and installed.

  • During my tenure as Service Manager I participated in Digital Gateway Service Manager Training.  Digital Gateway has a Service Manager University that offers certificate course in service manager training. In training involves gathers critical service statistics necessary to properly deliver a cost efficient service.

  • Bachelors in Business Management (BBM). JEB sponsored my BBM at Monroe College during my tenure as Service and Support Manager.

ARMSTRONG Philogene LEON, ACII,MCMI - Manager of General Insurance Division

• Mr. Leon holds an Associateship (ACII) from the Chartered Insurance Institute of London and is a Chartered Insurance Broker. He holds an International Diploma in Management Studies from Cambridge University with distinction which he attained in 2005. He is a member of the Chartered Management Institute of London, the Chartered Insurance Institute of London,   Faculty of Insurance Broking, and the Faculty of Claims.

  Mr.Leon’s career with the J E Bergasse Group began on 1^st December, 1996 when he joined the Insurance Department as Insurance Superindent. On attaining his Associateship in 1997 he was promoted to the position of Assistant Manager which he held subsequent to the merger of the Barnards and J E Bergasse insurance portfolio in 2004. In 2006 he joined the insurance brokerage company, Agostini Insurance Brokers Limited, as the manager of the general insurance division. Through it all Mr.Leon’s personal development and attainment of his professional qualification have all been financed by his employer, J E Bergasse Group.

   His career in the insurance industry spans over sixteen years. He has considerable experience in handling all classes of general insurance and the placement of risk in the international market place. His expertise concentrates in the areas of Property, Motor, Liability, Accident and Claims Management. He specializes in the management of major private sector and multinational accounts, and is also heavily involved in the development of new business.

Agatha Biscette

• I commenced employment with J E Bergasse & Co Ltd. on July 27, 1998 as the Accounts Officer in the insurance department. This department then consisted of only one cashier and myself. The tasks assigned to me appeared challenging, but I quickly mastered these, having the experience of my previous job and a wealth of knowledge gained from a diploma programme with the Association of Accounting Technician (AAT), which I had just recently completed.
  
  With passing time my duties increased and became quite diverse. I then felt the necessity to expand my knowledge of accounting; hence I decided to pursue the Association of Chartered Certified Accountants (ACCA), with the company as my sponsor.
  
  In 2003 the insurance department restructured and the Accounts department increased to four staff members; I became the supervisor of that department. I am very enthusiastic about my duties as the knowledge and skills acquired from my ACCA studies have served me well enabling me to function more efficiently.
  
  It has been very challenging trying to balance family, work and studies, but it has also proven to be extremely self-rewarding.

Lydia Blasse

• I commenced working with the firm of J.E.Bergasse & Co. Ltd straight from secondary school in 1978.

  I was employed as a typist in the insurance department, but after some time I became bored and felt that I was capable of doing something more constructive. I was introduced by a friend to long distance insurance courses that I completed, but seeing there was no scope for personal development, after two years, I resigned and became employed with another insurance company where I was employed as an underwriter/typist.

  After two years I got information that J.E Bergasse was looking for an underwriter. I applied and got re-hired in 1982 as an underwriter for general insurance with NEMWIL Insurance who we were agents for at that time.

  I was sent by NEMWIL on insurance training at the Academy of Insurance in Trinidad where I acquired my first insurance certificate. After the training ended, I got hands on training at our Head Office in Trinidad, and over the years attended other refresher courses.

  After these training sessions, I realized that there was potential in the insurance industry, and I decided in furthering my insurance career. With the encouragement of the deceased Mr. Peter Bergasse, the then Chairman, NEMWIL agreed to pay all insurance courses for me. During this period, between starting a family and studying for exams with Chartered Insurance Institute of London, I obtained the Certificate of Proficiency in 1989.

  I also obtained further certificates with the St.Lucia Insurance Institute for completing insurance courses in 1992, 1993 and 1995.

  When J.E Bergasse & Co. Ltd were no longer agents for NEMWIL, I became the Underwriter for Property and Accident classes of insurance, while assisting with the Motor portfolio when necessary.

  I continued my studies with the Chartered Insurance Institute, which was now being paid for by J.E. Bergasse & Co. Ltd.  I acquired the Certificate of the Chartered Insurance Institute whereby I was entitled to use the designatory letters of CERT CII.  I am a qualified member of the Chartered Insurance Institute of London, and also  member of the Faculty of Underwriting of the Chartered Insurance Institute.

  I decided to pursue the next level in insurance qualifications and continued my studies with The Chartered Insurance Institute, which was also being sponsored/paid by J.E. Bergasse & Co. Ltd. After much studying, passes, disappointments and frustrations, I acquired the Diploma of the Chartered Insurance Institute whereby I was also entitled to use the designatory letters of DIP CII.

  I am currently studying for the Associate of the Chartered Insurance Institute. Although still being an Underwriter I am happy that I have been able to achieve these qualifications, and I am grateful to J.E. Bergasse  & Co. Ltd for affording me this opportunity.

  It is my intention to further my career in the insurance industry in the near future.